Frequently Asked Questions
Everything you need to know about shopping with Boyar Gifts NYC
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Domestic shipping within the US typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Do you offer local pickup in New York City?
Currently, Boyar Gifts NYC operates exclusively as an online store. We do not offer local pickup, but we provide expedited shipping options for customers within the Tri-State area.
What is your return policy?
We accept returns on most unused and unopened items within 30 days of delivery. Please note that personalized or custom-made gifts are final sale and cannot be returned.
Can I include a personalized gift message with my order?
Yes! During the checkout process, you will have the option to add a complimentary gift message which we will print and include inside your package.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
How can I track my order once it has shipped?
As soon as your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.